Take tour. Incident 360 Console. Incidents in BigPanda provide context to issues, and allow you to quickly identify, triage, and remediate problems before they become severe. Root Cause Changes. Product Releases. We at BigPanda are proud to share that Gartner has selected BigPanda as a "Cool Vendor" in Availability and Performance category. Real-time Topology Mesh. Incident 360 Console. Unified Analytics. 2 Hours. Unified Analytics. Why BigPanda? Read Overview. Automatic Incident Triage. Unified Analytics. Automatic Incident Triage. ”. Moreover, it streamlines incident response with automatic incident triage, bi-directional ticketing, and notifications. In the world of IT, there are two main approaches to managing changes—the information technology infrastructure library (ITIL) and continuous integration and continuous delivery/deployment (CI/CD). Within IT Operations, Generative AI can analyze incidents, identify patterns, summarize them, suggest root causes in real-time, and provide valuable insights to operators. Event Correlation and Automation for midsize enterprises, powered by AIOps. In addition, the company is working toward fully autonomous incident management to automate as much of the first-line incident management process as possible. Automatic Incident Triage. Automatic Incident Triage. Real-time Topology Mesh. Real-time Topology Mesh. Enterprise Cloud Platform. Automatic Incident Triage allows Ops teams to handle higher volumes of actionable incidents themselves, without having to escalate as frequently. BigPanda’s Take: Algorithmic Service Operations solutions can serve as a single-source-of-truth repository to capture all relevant human and machine data associated with IT events, including major incidents, beyond in-the-moment process automation. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Step 4: Recover and Reset. BigPanda shines at Gartner IOCS. Enterprise Cloud Platform. Algorithmic alert correlation can also be automated and create system-generated patterns through machine learning. Automatic Incident Triage. Product Releases. Unified Analytics. , the leader in Incident. Syapse is a real-world evidence software company working with health systems and life science. Detect IT incidents with relevant data BigPanda correlates alerts across your hybrid cloud deployments with change, topology, and available CMDB data to build actionable and contextually rich incidents in real-time. Why BigPanda? Read Overview. Solutions. See full list on docs. Root Cause Changes. Real-time Topology Mesh. With BigPanda’s new AI-Generated Incident Analysis, incident triage and collaboration is easier and faster than ever. 4) is from the BigPanda Incident 360 UI. Real-time Topology Mesh. Securing organizational commitment enhances the quality of alerts and incident response. Automatic Incident Triage. Enterprise Cloud Platform. Once assigned, the engineer must triage, including: – Examining event tags, including enrichment data, for clues. BigPanda is proud to announce its newest partnership with Optm, a leading next-generation services and solutions provider. Automatic Incident Triage. Unified Analytics. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. BigPanda Tel Aviv’s hybrid work environment enables people to work both in our offices and from home, enjoying the benefits of in-person socializing, professional. 8%), data scientists (3. Read this best practices guide to learn how to get started. Unified Analytics. , the leader in AIOps Event Correlation and Automation, today announced it placed No. Automatic Incident Triage. Unified Analytics. Automatic Incident Triage. Enterprise Cloud Platform. Real-time Topology Mesh. Automatic Incident Triage. Real-time Topology Mesh. Discover what’s driving the recognition behind BigPanda’s AIOps innovations. Real-time Topology Mesh. Real-time Topology Mesh. First Response. BigPanda’s Open Integration Hub normalizes the. Enterprise Cloud Platform. Watch now. Root Cause Changes. Why BigPanda? Read Overview. Real-time Topology Mesh. , the leader in Incident Intelligence and Automation powered by AIOps, today announced that CRN ®, a brand of The Channel Company, has recognized Joseph Schramm on its 2023 Channel Chiefs list. Unified Analytics. Add its developer-friendly nature with its explainability, and you have a truly unique product. The incident management process includes procedures and actions for responding to and resolving incidents. Enterprise Cloud Platform. In the right pane, the tag details will include a list of any previously configured automatic enrichment. Then BigPanda’s AIOps platform runs an automated response. Automatic Incident Triage (AIT) allows for improved incident resolution automation through custom incident tags, which can increase performance and availability, improve NOC productivity, and reclaim critical FTE. Enterprise Cloud Platform. You can use the BigPanda platform to assess the efficiency of your IT operations teams, tools and incident workflows. Automatic Incident Triage. Reduce IT operating costs by up to 50%. For many years now, as established in a 2016 Forester report, the majority of customers prefer self-service because it offers the least amount of interaction. Automatic Incident Triage. Application modernization. Real-time Topology Mesh. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Root Cause Changes. And after a careful and thorough search and. Creates shared awareness for ITOps, NOC, DevOps and SRE teams by providing a 360-degree overview of each incident detected by BigPanda. Automatic Incident Triage. Contact Info:. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis, a new capability that uses. This is critical given that up to 85% of performance-related incidents are caused by a change . Unified Analytics. Real-time Topology Mesh. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065New Product Releases Include Unified Search, Incident Dashboards and Enhanced Integrations with Atlassian JIRA Software, Splunk and Datadog. Incident 360 Console. Real-time Topology Mesh. Automatic Incident Triage. Root Cause Changes. 0%), and UX designers (2. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of. BigPanda uses machine learning (BigPanda’s unique implementation of it is called Open Box Machine Learning. The only community event designed exclusively for IT Ops professionals. Root Cause Changes. Root Cause Changes. Real-time Topology Mesh. Unified Analytics. Unified Analytics. Solutions. In order to reduce disruptions, an incident commander needs to protect the integrity of the resolution effort by keeping people from asking the wrong questions at the wrong time. Real-time Topology Mesh. Unified Analytics. Open Box Machine Learning then analyzes the change data against incident data and identifies which of these changes likely caused the incident by. Target an area with known technical and business dynamics but poor alert quality. Root Cause Changes. Automatic Incident Triage. IT Ops Maturity November 29, 2021. Root Cause Changes. The CMDB keeps information that observability and monitoring tools don’t have, including the geographical location of the asset, ownership, purpose, and priority. The console allows them to easily see and investigate incidents, analyze their impact, determine their root cause and take action on them, as well as collaborate with other team members to. Unified Analytics. The BigPanda Topology UI API allows users to structure the visual appearance of the topology between. Unified Analytics. Enterprise Cloud Platform. BigPanda has. You can automatically reveal the root cause of incidents using advanced AI from BigPanda. Enterprise Cloud Platform. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. DevOps and SRE. Root Cause Changes. Incident 360 Console. Industry-Leading IT Alert Aggregation and Correlation Platform Now Makes Collaboration Easier. Unified Analytics. Product Releases. Incident 360 Console. Root Cause Changes. Solutions. Incident 360 Console. And it’s. , the leader in AIOps Event Correlation and Automation, today announced AHEAD was a winner in its first annual Partner of the Year Awards. SAN FRANCISCO, Jan. The third reason. Real-time Topology Mesh. BigPanda uses machine learning and artificial intelligence, including Generative AI, to reveal causal relationships behind incidents with surprising speed and accuracy. Incident 360 Console. Automatic Incident Triage. Product Releases. Solutions. Real-time Topology Mesh. This team includes three vital roles: The incident manager/incident response commander. Solutions . Solutions. . This empowers IT Ops to fix issues quickly and focus on what matters. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it was named a winner in the 2022-23 Cloud Awards, the international awards for cloud computing. Strategic initiatives create IT Ops challenges. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Incident 360 Console. Real-time Topology Mesh. Former Snowflake Sales VP to Lead the Company’s Global Go-to-Market Functions. bigpanda. BigPanda offers these capacities, which are especially critical for DevOps, SREs, and other agile teams to. But BigPanda is unique in its sales team’s communication for the betterment of the customer. It also supports advanced enrichment use-cases, such as user-defined ordering of enrichment logic,. Incident 360 Console. Without a real-time, accurate means to get to the root cause of an incident as it occurs, the bulk of incident-impacting alerts caused by changes will continue to be the source of elongated, manual toil and growing MTTR rates. Unified Analytics. Automatic Incident Triage. Automatic Incident Triage. BigPanda can ingest alerts from any monitoring source your organization uses—now and in the future—and enrich them with topology data that provides valuable contextual information. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Root Cause Changes. Product Releases. Unified Analytics. Unified Analytics. Root Cause Changes. Real-time Topology Mesh. BigPanda has been named the best IT management solution of 2022 as part of the annual SIIA CODiE Awards. Product Releases. Enterprise Cloud Platform. Real-time Topology Mesh. Real-time Topology Mesh. Unified Analytics. Root Cause Changes. Real-time Topology Mesh. BigPanda provides many levels of user-defined automation in the detection, classification, correlation and resolution of incidents. Led by Insight Partners, this investment round will help enable BigPanda to expand its platform and market presence, and help modern enterprises detect,. Root Cause Changes. 5 Business Days. A single pane of glass for ITOps, NOC, DevOps and SRE teams. Incident 360 Console. Product Releases. Streib joined BigPanda in August 2022. Our early adopters found it greatly reduces. Incident triage and remediation traditionally involves dozens of manual actions to notify and coordinate teams. Root Cause Changes. Enterprise Cloud Platform. Automatic Incident Triage. Contact Info: info@bigpanda. Enterprise Cloud Platform. Event triage: AIOps platforms enhance incidents with business and operational context, enabling rapid triage. Enterprise Cloud Platform. The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. Real-time Topology Mesh. improve processes, and eliminate known symptoms. Configure: Apply best practices to configure the BigPanda system and integrations so that they function optimally to fully meet the needs of the organization. BigPanda’s Autonomous Operations platform does just that. Real-time Topology Mesh. Real-time Topology Mesh. With alert enrichment and correlation, BigPanda brings incident details together into a single pane, making it easier for teams to quickly analyze tech stack impact and identify potential causes. By deploying BigPanda, organizations can reduce their IT operating costs by at most 50% and MTTR by 50% or more. At the end of the day, AI and machine learning is a design philosophy. New Capability Automatically Delivers Clear Incident. Contact Info: info@bigpanda. Contact Info: info@bigpanda. Enterprise Cloud Platform. Product Releases. Transformation initiatives. Product Releases. Enterprise Cloud Platform. Unified Analytics. Incident 360 Console. Product Releases. Automatic Incident Triage. Incident 360 Console. Learn more about Navigating the Settings Menu. Automatic Incident Triage. Why BigPanda? Read Overview. 52M alerts. Transformation initiatives. Automatic Incident Triage. It quickly identifies patterns in a fully customizable manner to isolate critical issues. BigPanda AIOps Can Help. Contact Info: [email protected]%, which is the best on record we have at IHG for our internal systems. With more of a heads up for taking care of alerts, your team can be proactive—and thus avoid. Product Releases. Unified Analytics. Automatic Incident Triage. Enterprise Cloud Platform. Automatic Incident Triage. Solutions. Incident 360 Console. Automatic Incident Triage. Incident 360 Console. , the leader in Incident Intelligence and Automation powered by AIOps, today announced new Data Engineering capabilities that empowers enterprise DevOps and ITOps teams to unlock the full value of their monitoring and observability tools and get started on their AIOps journey. Contact Info: info@bigpanda. Real-time Topology Mesh. Mountain View, CA – February 23, 2015 – BigPanda, whose data science platform automates IT Incident Management, today released BigPanda Environments, a powerful new feature that, for. Product. Incident 360 Console. Real-time Topology Mesh. Hybrid cloud. Root Cause Changes. Real-time Topology Mesh. Enterprise Cloud Platform. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Mohan is the VP of Product Marketing at BigPanda. Nearly 85% of incidents and outages are caused by software and. Contact Info: info@bigpanda. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The bulk of the $210m in venture funding that we raised in 2022 is being invested in product innovation, furthering the BigPanda use of AI to enable autonomous IT operations. SaaS-native platform provides built-in scaling, seamless updates, high availability, and. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech. Unified Analytics. BigPanda Appoints Matt Biehler and Nisa Spyker as Directors of Alliances and Channel Sales to Guide Growth through Partners. Root Cause Changes. Contact Info: [email protected] Capability Automatically Delivers Clear Incident Descriptions to Estimate Incident Impact and Suggest Root Causes. Enterprise Cloud Platform. Enterprise Cloud Platform. BigPanda intelligently reduces noise by parsing incoming events to recognize duplicates or updates to. BigPanda’s event enrichment adds additional contextual information to your alerts, including business segment, relevant CI/CD elements, or operational data. Real-time Topology Mesh. Product Releases. Root Cause Changes. Automatic Incident Triage. Root Cause Changes. Product Releases. As raw data is ingested into BigPanda from integrated tools, the system correlates related events into high-level incidents. Automatic Incident Triage. by Amy Brennen | Oct 5, 2023. Enterprise Cloud Platform. Enterprise Cloud Platform. Incident 360 Console. Root Cause Changes. Real-time Topology Mesh. BigPanda can automatically move the alert to a resolved state once received. Solutions. Automatic Incident Triage. Unified Analytics. Review our policies to see just why you can trust us with your business. AIOps enables the compression and distillation of events from metrics, logs, and traces. BigPanda is being used by leading enterprises to automate their ticketing. Automatic Incident Triage. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual. Root Cause Changes. Solutions. Unified Analytics. It automates creating tickets, sends relevant notifications, and sets up war rooms with the right teams. The effects of BigPanda’s most recent round of funding—amounting to $190 million—will be reverberating throughout the company for years to come. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065AIOps Leader Cements Spot in the Top 25% of America’s Fastest-Growing Private Companies. Unified Analytics. Automatic Incident Triage. ”Automatic Incident Triage. Introducing Automatic Incident Triage by BigPanda. Perhaps you and your IT team are struggling with constantly buying new. Root Cause Changes. Users can also use their expert or domain knowledge and improve BigPanda’s machine learning-based incident-change matching abilities by manually flagging specific changes surfaced by. SaaS-native platform provides built-in scaling, seamless updates, high availability, and. Enterprise Cloud Platform. Real-time Topology Mesh. Incident 360 Console. Open and extensible BigPanda’s Open Integration Hub brings together monitoring, change, topology, CMDB, service maps and trace information into a central hub to give you. If it’s successful, it leaves a comment on the incident in BigPanda notating that the system attempted automated self-healing and the result was success. Read the skinny for a brief summary, then either lean back and watch the interview, or if you prefer to continue. Enterprise Cloud Platform. Enterprise Cloud Platform. Based on this enriched information, teams can either immediately resolve the incident,. By turning 20 alerts into 1 incident, BigPanda reduced alert noise by 95% in this one instance, and it didn’t rely on a CMDB to do it! Enrichment – a more powerful example. Automatic bi-directional syncing ensures that all teams have access to the latest incident. Incident 360 Console. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. This automated incident triage ensures all the right people are at the table, that everyone can communicate, and that all the relevant operational data is accessible. And New Relic is a great place to start. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Solutions. Enterprise Cloud Platform. , provider of the first Event Correlation and Automation platform powered by AIOps, and online incident management academy Blackrock 3. The incident feed is always just a click away. Product Releases. Contact Info: info@bigpanda. This enriches events with crucial information that aids in promptly detecting, comprehending, and resolving incidents. Root Cause Changes. 8 Hours. Root Cause Changes. intelligence into the entire change management process and associate that data with alerts and incidents during the ITIL incident response workflow. Root Cause Changes. Incident 360 Console. Root Cause Changes. Collaborating During Crisis October 27, 2021. Product Releases. The most important section of the BigPanda interface is the incident feed. Root Cause Changes. Solutions. BigPanda streamlines incident response with automatic incident triage, bi-directional ticketing, notifications and creation of war rooms. Unified Analytics. Incident 360 Console. Having too many people around can be equally problematic. Real-time Topology Mesh. Incident 360 Console. Incident 360 Console. Real-time Topology Mesh. Correlating alerts accelerates incident resolution, which leads. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Domain-agnostic AIOps is where you combine data points or data from various datasets, various tools. SAN FRANCISCO, Nov. Why BigPanda? Read Overview. Solutions . This short video shows you how automated bi-directional ticketing works in BigPanda: Tips for Modern NOCs - Easing the Pain of Ticket Creation.